The clerk stated, not to worry, your reservation is ready I can hold it for you. Surrounded by restaurants, were minutes from The Outlet Shoppes at Burlington and 18 miles from the outdoor adventures of Deception Pass State Park and North Cascade National Park. you need a in service to your employee or hire someone that's not on a power trip like this young kid is. Besides the aforementioned, The elevator stays broken, the vending machines take your money (and nothing can be done about that in the hotel either), and the parking is a nightmare. I have always used Hotel.com and never had any issues till now. the towels had been washed and were drying, but it was the DESK CLERKS that had to fold them. Only one clerk was on duty. So we went directly to the Windham website and booked the room we were originally promised. Supply Technician, GS Thank yuou. I was left with no room and two kids in the car scumbling now to see where I would go find another room last minute. I canceled two reservations last month Ref # 5254455010134 in your hotel in Lakewood, Wa. I can see why!!! Desired outcome: I was a employee at LaQuinta Inn & Suites in Manchester NH, my last worked day was 3/4/2022 and was fired by text messages (very unprofessional) on 3/5/2022 By the FOM. If there was a negative its that each and everyone of staff will not be at my next location!!! Providing a safe and secure environment - La Quinta Police Department 909 Hidden Rdg Ste 600 Irving, TX 75038-3822, 2912 N US Highway 75 Sherman, TX 75090-0506, 1419 N US Highway 67 Cedar Hill, TX 75104-4019, 311 Stadium Dr Waxahachie, TX 75165-1437. The room # 422 Im requesting a full refund. LaQuinta name obviously does not guarantee quality. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Best Western had a full breakfast, including eggs and the hotel was clean with excellent, pleasant service, and offers a senior discount. Thank you for your prompt attention to this matter and I look forward to hearing from you. First day of breakfast was also disaster. I requested another room on a different floor. Please help us protect Glassdoor by verifying that you're a to let us know you're having trouble. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. customer service contacts 1.1 654 complaints File a complaint Table of contents Verified Follow Share Complaints Contacts La Quinta Inns & Suites phone numbers +1 800 642 4241 49 44 5% Customer Service +1 800 753 3757 7 5 17% Reservations More phone numbers La Quinta Inns & Suites website www.lq.com Litter, trash and urine smells below the stairs Refreshing Amenities Enjoy free breakfast and WiFiplus, our indoor pool and gym Our everyday essentials and signature Here for You service shine bright. Kicked us out on Christmas night, no place to go. It's a pets allowed facility with zero grass; rocks and mud. 3.0. on December 22, 2019 . Corporate Office. Today Card. What are some of the property amenities at La Quinta Inn Suites By Wyndham Burlington? The check in associate was not welcoming. [protected]. Today I get a call that my reservation was cancelled because the whole hotel is closing in December. Find Corporate Office: Search. To start, I made online reservation with my special request to have King Bed, Non-smoking room and higher floor room. Note: This is not to be used to contact La Quinta Corporate Offices nor is this site affiliated with them in any way. . I would hate this to happen to someone that I sent there. I did. Extra tick for televising the French Open tennis men's final to see Djokovic win on the lobby. Once you check out, then and only then is your credit card charged. When I returned home I contacted Orbitz for a refund. Parking is ample and lighting was good. (Unless you ask specifically for a "zeroed out" receipt under your door. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. Size: 5001 to 10000 Employees. ComplaintsBoard.com is a leading complaint resolution website on the Internet. You will receive a response from one of our friendly associates. A customer is not an outsider in our business About My Stay Please tell us about your experience at our hotel. Couldn't lock Bathroom door The staff was very helpful and friendly. We had been on the road for 2 days and our daughter had made reservations for 2 nights for us using her laptop and Orbitz. I expect to be reimbursed or credited and the manager to apologize for the inconvenience and for not calling me back. I have killed almost 15 bugs in the bathroom, and after speaking with the front desk they do absolutely nothing about it!!! Aydanos a proteger Glassdoor y demustranos que eres una persona real. Yes, pets are typically allowed, but it's always best to call ahead to confirm. It's a LOT of laundry to do, and not everyone checks out at 7 a.m. so the housekeepers can get to the room "right away". Not to mention I leave in a week with my family for vacation and still do not have a hotel to stay at. On October 22, 2021 Friday booked a hotel at LaQuinta Inn Knoxville TN but when the date put in for October 22, and post paying for the hotel stay, the dates switched on us and booked us for the night of October 24, 2021 Sunday night. eCorporateOffices. BBB reports on known marketplace practices. No housekeeping provided Talk to your staff inform them house keeping is just important and take this woman name April off her power trip. Recently on a trip to Corpus Christi, Texas, my family and I had the mispleasure of sgtaying at one of your LaQuingta hotels from Friday July 8 to Sunday July 10, 2011. The first night we stayed at Best Western where we were immediately welcomed! I have stayed at LaQuinta riverchase in Birmingham Alabama approximately 12-13 times in the last 2 months! The form must be filled out online and entered with the submit . I should have left! Yes, free parking is available to guests. Complaints for La Quinta Inns and Suites - Better Business Bureau Lamentamos Nearby attractions include Children's Museum of Skagit County (0.2 miles), Skagit Shooting Range (0.6 miles), and The Outlet Shoppes (0.2 miles). Would have left after first day if had not bought 5 nights. Keep in mind, my vacation starts on July 23, 2011 and is a family vacation. I was travelling south on I75 from Northern Ohio to Orlando and, having driven for 12 hours, was looking for somewhere to stay for the night. I am very unhappy and now without a job for reasons that I should not have been terminated for. Very upset about this, the confo number is 8921ed44278x. I then called the Returns department and gave them all of my information and was on the phone with them for 50 minutes to find out that they had that reservation, however it got cancelled. Please consider reimbursement for that hotel booking. No flexibility. Abilene Texas La Quinta The staff, from front desk to maintenance, to housekeeping are all fantastic! Whenever I go to the desk for anything, the concierge helps the person (who is Never African American) in front of me, then goes to the back for a "few minutes". This review was chosen algorithmically as the most valued customer feedback. a refund would be appreciated. You are left with unmade beds and dirty towels and trash day after day. I request for the Full Refund of my stay $199.26 for which attaching the receipt I paid. The reference # S#[protected] for my complaint/refund. The Perfect Space for Meetings & Events Plan your next special event or business meeting with us. I recommend extensive customer service training for your employees to ensure they understand that customers should be treated first. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I will NEVER stay at La Quinta again! I look forward to the next visit whether for pleasure with so many options nearby or for work again. no desire outcome, I will not return, The service we have received from the La Quinta Inn & Suites by Wyndham LAX has been terrible. Submit a complaint and get your issue resolved. 15. The staff is beyond great from the top down. She said no I have it here. Upon submission, your application will go through our review process and a member of our team will contact you for additional information. In closing, let me say that this review is less about getting my money back, though that would be nice, it is more as a warning to other people booking rooms at the chain. La Quinta Inn & Suites Headquarters & Corporate Office I have called them multiple more times and have everyting documented on dates, times and people I have talked with. Access the headquarters listing for La Quinta Inns, This site is protected by reCAPTCHA and the Google. Nobody deserves this treatment. We arrived on 12/22/2021 and are still staying here to our dismay. We have typically stayed at higher end hotels on our trips and decided to give La Quinta a try. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. NO refund. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I booked my reservations through the returns department on April 10, 2011 for Rapid City, SD. La Quinta by Wyndham - WHG Corporate A customer is not dependent on us Please click on the country abbreviation in the search box below to change to a different country location. No soap. What are some restaurants close to La Quinta Inn Suites By Wyndham Burlington? We have travelled to many places and stayed at many venues. Poor baby. verdade. Stated management would be there in the morning for us to talk with. Great modern facilities. The billboard quoted a price of $49 per night. The lobby has a friendly get together area, well-lit and plenty of comfortable seating to watch two large TVs or just have friendly conversations. Not only were there stains on the bedroom headboard, but also loose wires hanging out of the heating/cooling unit, photos attached. THERE WERE NOT TOWELS I HAD TO WAIT!WOW! I contacted Expedia and they were very kind and helpful. Breakfast is excellent with many options, and Erica was kind and professional each morning, keeping the food fresh and hot as well as the area clean. Think again before you stay at a La Quinta Inn. I did not know what he was talking about, I said I had no reservation there. International Association of Better Business Bureaus. The Tv Is modern with a good channel selection. A customer is a person who has problems. But when I arrived for check in the receptionist gave me smoking room in which me and my family was not able to breathe and was suffocating. I have video, I have my husband as a witness, hes also a victim of false accusations such as harassment and discrimination. Wenn The Engineer entered the room around 11:30 pm to look at the thermostat. It felt like I was sleeping outside. I can be reached at [protected], On November 30, 2021, I stayed at the Times Square Location (333 W 38th Street NY) for one night. If you have ever utilized the Returns Department for booking, I would be very careful and follow-up to ensure that your reservations are done properly. I would like to be compensated in some manner for this horrific experience. Very bad way for la quinta not to update the info on any site I my have used. La Quinta has headquarters in Irving, Texas. The complaint has been investigated and resolved to the customers satisfaction. They stated that they would email the information and they would get back to me in 3-5 business days. A customer is not a cold statistic Many travelers enjoy visiting Pacific Northwest Quilt & Fiber Arts Museum (8.7 miles). So no place to stay, no more money on our credit cards because Windham is holding that to. In regards to your "card" being "charged" upon check-in, it was obviously not a credit card, but a debit card. In order to direct your request or comment to the appropriate area, please pick a topic from the list below. Bath and toilet looked generation old with rust and porcelain coming out The AC and room telephone were not working so they gave us a Stand up fan. Bring kicked out of your hotel for doing nothing but asking for a room upgrade that we were going to pay for and they had availability. The Victoria TX hotel was horrible, I booked 2 nights and only stayed 1 night could not take it any more, but of course they charged me for 2 nights. This is why she did not give me the best customer service and attention. HUASCAR A. AVILA As were packing up to move from the crappy room to the intended room, Esmeralda (GM) personally screams at me about harassing staff (since when is expecting to get what you pay for harassment?) Share your photos and videos with others to prove the truth of your words. We'll never go back! La Quintas do not check you in, "force charge" your account and then immediately charge your credit card. Ci Thank you June 4-June 8, He booked a room with 2 beds, I again said 5 guest for 2 beds instead of a suite? Conveniently located restaurants include Olive Garden Italian Restaurant, Sakura Japanese SteakHouse & Sushi Bar, and Curious Chef. Business Profile for La Quinta Inns - Better Business Bureau Reservation Lost watch Pool My whole experience and rude manager. My room carpet was dirty and it did not look like the pictures, I assure you. The confirmation number is 88871ED055557. I stand there for over 15 minutesEach Time. V/R, Very convenient location with plenty of free off street parking. So, I will now scratch the La Quinta Inns & Suites and any other sister chains in the Blackstone family of "hospitality" holdings off my list of travel possibilities for future trips. He/She is an important part of it. The hallways stink, the elevator stink, the rooms stink, and the customer service stinks The Most. #BoycottLaQuinta. Bed sheets never changed we had to empty our trash every day and go to desk to get Hello, . He asked me "why you did not come last night?" 4. All my tools was gone, my digital camera, and my Ipod, they even took the towels I use to dry the bike off with when I wash it. La Quinta Inn & Suites Customer Service Contacts - Elliott Report No comment. Two children 15 and 11 and 3 adults. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Thanks La Quinta for crappy service. Shower curtain has mold on it. I told him about my experience and requested a refund. 11. Rating 1.6 Reviews 261 Write A Review Edit 261 Reviews For La Quinta Headquarters & Corporate Office On June 18,2011, we stayed at the La Quinta Inn at Walla Walla, Washington. 2015 eCorporateOffices.com All rights reserved. Als u dit bericht blijft zien, stuur dan een e-mail When I report these things to the front desk, they don't even go look to see if what im saying MIGHT be true. If had the money, would give up the rest of the 5 days and go elsewhere in a heartbeat. This, of course, would be impossible if extenuating circumstance, like a car break down, were to happen. No Security at all Expedia tried to upgrade the room on their end but the hotel manager, Esmeralda cutoff all bookings from Expedia.

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